Date of Update of Notice - 20th October
Presently we are not permitting our customers to visit us, from the same social bubble. We maintain a respectful social distance from customers entering the premises and trust our customers to do the same in relation to staff members or other customers waiting to access the workshop . Please do not enter the premises if you have any symptoms associated with COVID-19. We will keep the door open (weather permitting) to allow fresh air to flow better and to allow UV to enter our office. We will be encouraging the use of sanitiser or hand washing in our new improved facilities. Contact less payment is encouraged.
We continue to sell strictly online. We greatly value your continued support. Locals can arrange contact less delivery to your doors or we're happy to hand deliver/ ship to delivery place as requested.
In general terms and in regard to our production methods, more regular and extensive cleaning/sanitisation methods are in place. Hand washing is more frequent and thorough. All products are cleaned down before being packaged up for dispatch or collection.
We have taken a decision to continue to use eco (minimalist) or reused protective inner and outer packaging - after all there are links between the destruction of natural habitats and the spread of zoonotic viruses. If you are sending items as a gift please let us know and we'll gift wrap tastefully and in a manner fitting for the occasion.
Most parcels are being shipped within a day or two - there may be some delays at the other end depending upon the man power available with your local Post, GLS, DPD,...Office Team.
We remain flexible as we learn more about how best to protect ourselves and our customers. If you have any more queries regarding our COVID-19 policy or indeed any more suggestions, we should be very pleased to hear from you.
Cento Enterprise Team